Turn it off if frozen
If ice is visible, stop cooling to avoid additional damage.

When cooling stops, call directly. We prioritize clear communication, safe diagnosis and practical next steps.
A few safe checks can help protect the system.
If ice is visible, stop cooling to avoid additional damage.
Protect nearby belongings and avoid electrical contact.
Photos and model numbers can help us prepare.
We focus first on safety and restoring dependable operation.
Inspect controls, disconnects and low-voltage protection.
Diagnose airflow, refrigeration and component operation.
Identify blockages, switches and water-management issues.